Syntic Desktop security and privacy

Syntic Desktop keeps your projects and files on your computer. What you send in a conversation, and the files the agent reads to do a task, go to the Syntic platform so the model can answer. You sign in through your browser, so the app never asks for your password.

What stays on your computer

• Your projects and their files.
• The app’s settings, including your keyboard shortcuts.
• Diagnostic and crash reports. Nothing is sent to us unless you attach it to a support request.

What is sent to Syntic

• Your messages and attachments.
• Files and command output the Code agent reads or produces while working on a task.
• Account requests, such as your plan, balance and model list.

How Syntic handles that data on the platform side is covered in Privacy and legal.

Signing in safely

• Sign-in happens on the Syntic website. Check the Signed in as line before choosing Authorize.
• Signing out does not delete any data; you can sign in to the same account again. If tasks are running, the app warns that signing out will interrupt them.
• Lost a computer? On the Syntic website, open Settings › Security and choose Sign out everywhere. It ends every browser, Syntic Code and Desktop sign-in on your account.

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Before you share a report

Crash and diagnostic reports can contain file paths and snippets from your work. Look through a report before you attach it to a support request.

Learn more

• Syntic Trust Center
• Privacy policy
• Syntic Desktop documentation