Can I change my email address?
Not from Settings. Your email address is the identity of your Syntic account: it is how you sign in, where your verification codes go, and how invitations and billing reach you. There is no Change email option in the app.
What you can do instead
| Situation | What to do |
|---|---|
| You want a different address for work | Create a second account with the work address, and have your organization’s owner invite that address. You can belong to organizations from either account |
| You want to move an organization to a new address | Invite the new address to the organization, make it an owner, then transfer the Primary Owner role to it. See Transfer the Primary Owner role |
| You have lost access to the mailbox | Contact support@syntic.ai and explain what happened |
| Your Google account uses a new address | Sign in with an email code to the old address, or create a new account with the new one |
⚠️
Moving an organization by transfer only moves ownership. Chats you created in your personal workspace stay with the old account.
Why your display name is different
Your Full name and What should Syntic call you? can be changed at any time in Settings → Account and have no effect on your email address. See Edit your profile.
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