Troubleshoot Syntic for Slack
Since the app isn’t released, most problems come down to looking for something that doesn’t exist yet.
The “Coming soon to the Slack Marketplace” button is greyed out
Expected. It becomes a working link once the listing is published.
I can’t find Syntic in the Slack Marketplace
There is no official listing yet. Don’t approve an app that only claims to be Syntic.
/syntic does nothing in Slack
The slash commands belong to the unreleased app, so Slack doesn’t recognise them.
I can’t connect an agent to Slack
Agent channels are a separate feature from this app, and they open together with agent deployment, which isn’t available yet. See AI Agents.
Still stuck?
Email support@syntic.ai or visit the contact page.
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