PlansCredits and billingInvoices and receipts

Invoices and receipts

Invoices for your organization’s plan are listed at the bottom of Settings → Billing, under Invoices. Each row shows the Date, Total and Status, and View opens the full invoice, from which you can download or print it.

Find an invoice

  1. Select the organization in the sidebar. Invoices belong to an organization, so switch first if you pay for several.
  2. Go to Settings → Billing and scroll to Invoices.
  3. Click View on the row you need.

If the section isn’t there, the organization has no invoices yet, for example because it is on the Free plan.

Invoice status

The Status column shows the invoice’s state as recorded by our payment processor. Paid means it is settled. An invoice that is still open is waiting for payment; open it with View to pay it. See Failed payments.

Other billing records

RecordWhere
Large credit top-ups paid by invoice ($10,000 to $49,999.99)The invoice is generated when you click Request invoice on the API Credits tab
Credit purchase historySyntic Console, Billing → Recharge Details
Exports of billing dataSyntic Console, Billing → Export Records

See Syntic API and Console for the Console’s billing pages.

Company name and tax ID on invoices

See Billing details and tax.

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