PlansUsage and limitsCheck your usage

Check your usage

Settings → Usage shows how much of your organization’s plan has been used and when each limit resets. It refers to the organization selected in the sidebar.

Plan usage limits

RowWhat it shows
Current sessionPercentage of the 5-hour window used, with a countdown such as Resets in 2h 15m
Weekly limits, All modelsPercentage of the weekly window used, with the reset day and time, such as Resets Tue 12:00 PM
Monthly limitTokens used out of the monthly allowance and the percentage, with the reset date

Plans without a fixed limit show Unlimited. If live figures can’t be loaded, the page says Live usage is temporarily unavailable — showing your plan limits.

Further down the page

  • AI Staff and AI Agents slots: how many are in use out of your plan’s total.
  • Image & video credits — This month: credits used out of your plan’s monthly credits, and when they reset.
  • A breakdown of requests and tokens by product, such as chat.
  • Your usage this month: your own requests, tokens and cost by product and model. Members only see this when an administrator has turned on Member analytics.

Click the refresh icon at the top right to update the figures.

Usage credits and spending

Credit balance, credit spend this month and spend limits are on Settings → Billing. See Turn usage credits on or off.

Warning before you run out

When the organization has used 80% of its weekly window, Settings → Billing shows You’re close to your weekly limit. Turn on usage credits to keep going. with a Turn on usage credits button.

API developers can also see usage in the Syntic Console under Usage Limits, and every API response reports its own token counts. See Syntic API and Console.

Was this page helpful?